Privacy Policy
At mysite-name, we are committed to protecting your personal information while you use our design courses across England. This policy explains how we collect, use, and safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We collect information necessary to provide our design education services, including your name, contact details, creative background, design experience level, and software preferences. For course progression, we may collect additional details about your design projects and creative assessments.
We also collect technical data through our learning platform analytics to improve educational experience. This information is anonymised and not linked to your personal identity unless you explicitly consent.
2. How We Use Your Information
Your data enables us to deliver quality design education and includes:
- Processing course enrollments and managing student creative progress
- Providing access to design exercises and learning materials
- Communicating about course schedules and creative workshops
- Tracking design skill development and providing creative feedback
- Managing design project submissions and portfolio development
We handle your information responsibly, using it solely for your design education requirements.
3. Creative Progress and Project Data
We maintain records of your design projects, creative exercises, skill assessments, and learning progress. This data helps our instructors provide personalised creative feedback and track your development throughout the course.
Design project data is accessed only by authorised instructors and creative mentors directly involved in your learning journey. We do not share detailed creative progress information with third parties without your explicit consent.
4. Design Software and Creative Tools
To enhance your learning experience, we may collect information about your design software preferences, creative tool usage, and platform interaction patterns. This helps us optimise our teaching approach and technical support for design applications.
Participation in creative tool data collection is voluntary, and you can adjust preferences at any time without affecting your core educational experience.
5. Data Security Measures
We implement industry-standard security protocols to protect your personal information and creative project data. All student data is stored on encrypted systems with role-based access controls. Design projects and creative submissions are secured with appropriate access permissions.
From course enrollment through completion, we maintain strict data protection standards for both personal data and creative materials.
6. Legal Basis for Processing
By enrolling in our design courses, you consent to us processing your information as outlined in this policy. This includes processing necessary for fulfilling our educational services, including course delivery, creative progress tracking, and design education support.
7. Third-Party Data Sharing
We may share your information with trusted third parties only when necessary to deliver our educational services, such as payment processors, design software providers for educational access, and cloud services for creative project storage.
All third-party providers are bound by strict data protection agreements compliant with UK GDPR requirements. We never sell your personal information or creative project data to marketing companies.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate creative or personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request transfer of your educational data to another provider
To exercise these rights, contact us at: [email protected]. We respond to all valid requests within 30 days.
9. Data Retention Period
We retain your personal data for as long as necessary to fulfil our educational services and legal obligations. Creative project records and design progress data are typically archived for 3-5 years to allow for portfolio development and continued creative progression, unless you request earlier deletion.
After the retention period expires, we securely delete or anonymise your personal information, though we may retain minimal data for legal compliance purposes.
10. International Data Transfers
In certain circumstances, your data may be transferred outside the UK, such as when using international design platforms for creative exercises or cloud services for project storage. In such cases, we ensure appropriate safeguards are in place as required by UK data protection law.
For questions about our privacy practices or to make a complaint, contact us at: [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
11. Policy Updates
We may update this privacy policy periodically to reflect changes in our educational services or legal requirements. The current version will always be available on our website, and we will notify you of significant changes that affect how we process your data.
Last updated: October 2025